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Notifications won't work after updates

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‎09-27-2017 15:21

‎09-27-2017 15:21

Hi

I have just done all the fitbit blaze updates on my samsung S8 plus and now I can't get notifications.

NOT HAPPY!!!!! it's 2 months old.

Best Answer
3 REPLIES 3

‎09-28-2017 06:40

‎09-28-2017 06:40

Hi there @Bxgirl77, it's nice to have you as a new member in the Fitbit Community! I was reading you are experiencing issues with the notifications with your Galaxy S8+.

 

It would not hurt to try the following steps to address this issue: My tracker isn't receiving notifications (Android Fitbit app).

 

Also take a look to the latest update from our end regarding this issue here: Battery drain/Notifications - Samsung Galaxy S8/S8+

 

Hope this information helps. I'll be around!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes

‎09-28-2017 13:57

In response to RobertoME

‎09-28-2017 13:57

None of that works.....i have given up and decided to buy a samsung gear.
I have a feeling that fitbit actually recieves all texts and emails to there server than pass onto our watch rather thsn the watch just being a bluetooth device.
The fitbit server has been down for 2 days and thats how long my notifications s haven't been working for.
Really feel let down, think i wasted my money.


Sent from my Samsung Mobile on the Telstra Mobile Network
Best Answer

‎09-28-2017 20:16

In response to RobertoME

‎09-28-2017 20:16

My Pixel phone with Oreo and Fitbit Charge 2 updated to 2.58 still won't give me the correct Notifications screen so I can turn on/off text or email or whatever notifications. There's no "tracker" with my Charge 2 or do you mean the Fitbit itself?

Best Answer