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Android app not showing the heart rate tile

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‎04-30-2019 06:39 - last edited on ‎05-01-2019 11:54 by Fitbit Moderator

‎04-30-2019 06:39 - last edited on ‎05-01-2019 11:54 by Fitbit Moderator

My heart rate does not appear on my Samsung s7 android phone.  It use to but for a couple of weeks it has stopped. I like to use the history for the day or week to check my heart rate during exercise. 

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎05-01-2019 11:58

‎05-01-2019 11:58

@LBMbro Welcome! It's good that the community is growing! 

 

I will assist you with your heart rate data not showing on your account. Does your device still shows as paired with your Fitbit account? It could be that the tile may be hidden so please check these steps to add it back.

 

If the issue persist then please let me know so I can keep assisting you.

 

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎05-01-2019 12:11 - edited ‎05-01-2019 23:50

In response to AlvaroFitbit

‎05-01-2019 12:11 - edited ‎05-01-2019 23:50

I have the tile but although the heart rate is showing on the tile when you select it there is no history behind the tile.

Best Answer

‎05-02-2019 00:34

In response to AlvaroFitbit

‎05-02-2019 00:34

Just tried this morning at 09:00 02/05/19 and the tile and history is working with only today's showing? .

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