08-24-2021 11:47
08-24-2021 11:47
Before yesterday the android app would show my steps while they were happening. It would also show my current heart rate Now it is not. Does anyone have any idea why? Does anyone know how to fix it?
08-24-2021
13:03
- last edited on
11-28-2024
07:23
by
MarreFitbit
08-24-2021
13:03
- last edited on
11-28-2024
07:23
by
MarreFitbit
@Amy-Texas Thanks for being part of our Community!
This is due to the bluetooth link not able to maintain connection with your tracker. You can try the following:
Hope this helps.
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08-28-2021 04:34
08-28-2021 04:34
Thank you. My problem has been resolved.
09-06-2021
09:45
- last edited on
11-28-2024
07:23
by
MarreFitbit
09-06-2021
09:45
- last edited on
11-28-2024
07:23
by
MarreFitbit
@Amy-Texas happy to hear that your issue was resolved and thank you for sharing this here as it may help other members in the same situation.
I'll be around.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!