I start this topic here because it's about the Android app and the Android user experience in general.
I made the mistake of buying a Fitbit Charge 2 some months ago. I didn't realize it then. Now it has been proven. A few weeks using the device, I realize that if for some reason it would track and activity wrongly, you would not have the chance to correct that register. Examples: you start a run and forget to turn it off when you are finished... Or you start tracking your activity and you realized later that you have been tracking it the wrong way, i.e., you start to run and when manually activate the activity, by mistake you started tracking it as a biking session... you realize that 15 minutes later, or when you finish the activity.
I thought it was odd you could not do it, so I googled the issue and run into this thread in these forums: Ability-To-Edit-Manually-Logged-Exercise-Type. It was odd that the thread was so old and, it looked like, nobody had done anything with something so basic. Funnily enough, some weeks after I found the thread (in which I posted supporting the feature), a moderator shows up an announces that: 1) the feature had just been released for iOS devices (Apple); and 2) they would open another thread to consider the feature for Android users.
This alone was already disrespectful enough for Android users: that topic had never been about "Apple products", it had all the time been about a feature for Fitbit users: we ALL wanted to be able to rectify records of activities manually logged by mistake. There was never an indication in the thread that only Apple users were interested in it.
But, alas, they open the "new" thread for Android users: Ability-To-Edit-Exercise-Start-and-End-time-for-Android-Users. People complain, that was clearly nonsense, it's a feature associated with manually logging activities, NOT Android or Apple. Three months go by, and now the announce that they are not planning the feature (???) and close immediately the thread, with the obvious intention of avoid any exchange with angry Android users. I also imagine that it would be impossible for them to explain why they would give part of their users a feature and not to the rest of them (and is a simple feature, this is not about Android or Apple particularities, it's about how Fitbit logs and builds its database and how it edits it, or not).
Funnily enough, the left the original thread open (where the also copied and pasted the same announcement, even though that one was "reconverted" into and iOS one and "solved"). I posted there asking for a clarification, if they were actually taking away the feature to iOS or simply saying that the feature would not be available for Android. They closed that thread too, without giving me an answer.
So, basically, on something basic and simple they just gave Android users a big, deep, middle finger, no reason whatsoever why, and sent us packing. And, to make the joke even better, they sent me today a promotional email advertising the Fitbit Charge 3... yes, sure, why not.
Is this feature critical? Probably not. But at this point is not the feature... is the big, deep middle finger. If they give a crap about Android users on something so basic, you can imagine the rest.
I know this post is useless, I have been scammed by Fitbit already, the only thing I can do at this point is write a review in Amazon to make sure other Android users don't fall for the trap, and go back to some Android friendly device (one of the new Android Wear OS devices, or a Samsung, or something like that). But I didn't want to leave this Android-arid place without letting you, Fitbit, know that you screwed up badly.
In the meantime, Fitbit is going to the pibes (Fitbit in trouble😞 Don't blame me, Fitbit, I tried; you didn't.
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