App crash on Huawei P10

[aprose1977]

I am trying to run the app on a Huawei P10 running android 9 EMUI 9.1.0.  It downloads fine and syncs with my fitbit.   However, the next time I come to use it, it crashes on startup.  I can delete it and download it again whereupon it works, only to crash again the next time I try to open it. 

I have tried the force stop, delete, reboot, download procedure and also changed the battery optimisation setting to not optimised.  I was told by Fitbit support to turn off a setting called Background restrictions or Background limit but this doesn't appear in my Android menu as far as I can see (maybe it is called something else).

I can see that this is a common issue from the forum but haven't been able to find anyone who has solved the issue.  Can anyone help?

I

[Rich_Laue]

He is probably referring to power management. 

[aprose1977]

Thanks for the reply.   I can't find a setting with this name either.  I have tried  turning off the automatic app launch management option under "power plan".  This has worked for other problem apps in the past but  doesn't seem to.make a difference to fitbit.