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App problem

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‎08-19-2019 08:10

‎08-19-2019 08:10

My charge 2 keeps jumping from app to app on watch eg. from heart rate to exercise to notifications any ideas please 

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‎08-19-2019 11:01

‎08-19-2019 11:01

Did you download the firmware update?  If you did is that when your problems started? 

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‎08-19-2019 11:48

In response to Lilbiddy

‎08-19-2019 11:48

Yes that's when the problem started and thousands of other peoples as well

Sent from my Xperia by Sony smartphone
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‎08-19-2019 12:54

In response to Supergran123

‎08-19-2019 12:54

@Supergran123,  I feared that this was the case. Fitbit are not admitting any connection between the update and the failures of the charge 2 trackers.

If your warranty has expired all they will do is offer 25% off another product.

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