01-15-2016 10:44
01-15-2016 10:44
Can't even login. Cleared my cache, turned wifi and bluetooth off, uninstalled and reinstaled the app, restarted the phone, restarted the fitbit, tried again, and no luck. Please help!!! 😞 Android 5.0.1 on Samsung Galaxy Note Edge...
11-03-2019 07:42
11-03-2019 07:42
Mine says the same, it has been like it all day. For the past few weeks I have had problems syncing to my phone, was just told by Fitbit to sync to a compatible device and that there isn't a problem. Everyone I know who has a Fitbit is having problems but Fitbit refuse to acknowledge it. I will never buy another Fitbit.
11-03-2019 07:44
11-03-2019 07:44
11-27-2019 12:05
11-27-2019 12:05
I've got the same issue, mine showing, nothing new here,
11-27-2019 15:22
11-27-2019 15:22
Hi, since the latest ionic firware and fitbit app upgrade sync is working great. I haven't had a single problem since. Please make sure you have the latest versions. If it still doesn't work restart your phone and make sure the fitbit sunc service is running.
11-28-2019 00:44
11-28-2019 00:44
12-25-2019 04:19
12-25-2019 04:19
01-02-2020 10:46
01-02-2020 10:46
Someone else mentioned the VPN issue, so I paused mine and tried to login, but it didn't seem to help. When I went to log back into the app after restarting my VPN, it let me in. IP address banned, maybe? Coincidence? Who knows. I will say that these issues have cropped up enough that I've already picked out my new Garmin replacement, so the next Fitbit issue that comes my way will be resolved with a new purchase.
12-05-2020 07:34
12-05-2020 07:34
Even I had faced same issue, after switching from WiFi to mobile data. Fitbit was recognized by app & i was able to successfully sync it.
This show the importance of showing correct reason for error msg to user rather showing some generic msg.
"Network Operation Failed"
Thanks @Sunsetrunner