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App will not sync

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‎08-28-2018 03:28

‎08-28-2018 03:28

The app has not been working for about three weeks. I have updated the app, and  it's still not working. 

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1 REPLY 1

‎08-29-2018 11:48

‎08-29-2018 11:48

@Blessed2013 Welcome to the Fitbit Community! It's great to have you here! I will gladly assist you with this issue. What it is that isn't working? Is the app itself not syncing? Which tracker do you have? Do you see the tracker paired to the account (see the icon on the app)? Could you also share a screenshot of your Fitbit app dashboard? Any other details would be appreciated.

 

I look forward to your reply!

Alvaro | Community Moderator

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