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Badges Displaying in Weird Order on Android

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‎09-13-2016 21:21 - edited ‎09-13-2016 21:29

‎09-13-2016 21:21 - edited ‎09-13-2016 21:29

My  Badges seem to be displaying in a Weird order on my Android device.

 

They display as

Top Badges

  • Trail Shoe
  • New Zealand
  • Light House
  • Hot Air Balloon

Daily Steps

  • Classiscs
  • High Tops
  • Urban Boot
  • Sneakers
  • Boat Shoe

Daily Climb

  • Redwood Forest
  • Happy Hill

Lifetime Distance

  • London Underground
  • Penguin March
  • Marathon

Lifetime Climb

  • Helicopter

Weight Goal

Challenge

  • Goal Day 2016

Lifetime Distance

  • Serengeti

Lifetime Climb

  • Skydiver

Challenge

  • Vernal Falls
  • Valley Loop

Lifetime Distance

  • Italy

Challenge

  • Pohono Trail
  • Treasure Hunter

I'm wondering why there are multiple instances of Lifetime Distance, Lifetime Climb, and Challenge rather than all of the similar badges for each category being combined under 1 heading each?

 

I am running Android 6.0.1 with Fitbit 2.3.3 (2183029)

 

This is only occuring on my Android Device on my Windows 10 dashboard and the web dashboard they are organized by category nicely.

Best Answer
1 BEST ANSWER

Accepted Solutions

‎09-15-2016 05:40

‎09-15-2016 05:40

Hi @Eagle1! This is odd. Have you tried logging out from the app, restart your phone and log back in? Also could you share a screenshot of this issue? Finally please let me know the phone you are using.

 

Looking forward to your reply!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

Best Answer
3 REPLIES 3

‎09-15-2016 05:40

‎09-15-2016 05:40

Hi @Eagle1! This is odd. Have you tried logging out from the app, restart your phone and log back in? Also could you share a screenshot of this issue? Finally please let me know the phone you are using.

 

Looking forward to your reply!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer

‎09-16-2016 11:33

In response to AlvaroFitbit

‎09-16-2016 11:33

Hi @AlvaroFitbit  I had restarted the phone multiple times, but never thought to log-out of the app and back in.  I did that and the badges are appearing correctly now on my Samsung Galaxy S7. I will mark your response as solution.

Best Answer

‎09-18-2016 08:45

In response to Eagle1

‎09-18-2016 08:45

@Eagle1 Happy to hear that the issue was resolved by logging out from the app and thank you for posting an update as this may help other members in the same situation.

 

I'll be around!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer