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Battery charge icon not working

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‎02-23-2019 01:22

‎02-23-2019 01:22

I am on my second Charge 3 after first one was deemed faulty. Now my 2nd one is showing as having no battery left on the fitbit screen when on the app and after a full nights charge it shows fully charged.

Not really sure which one to trust.

 

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‎02-23-2019 05:52

‎02-23-2019 05:52

@lancastriananda  I thought you were sorted on this ?? are you still having problems? if you are give customer support a call they may be able to give you more options

 

customer support phone number will appear once the office is open (usually 0800 - 1900 Mon-Fri and 1000 - 1700 weekends in the UK)

Customer Support UK

 

This is for the UK but should you need to change country scroll to the bottom and look for United Kingdom with a down arrow next to it and click on the arrow now you can select your relevant country and the page will refresh

 

Kind Regards

 

Wayne

Charge 2, 3 - Windows 8.1 - Samsung S6, S8, S9 - Each day we learn something new is a day not wasted
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