Battery life ? Faulty

[GJZ]

Have had my fit bit flex for 3 days and the battery only lasts for 4 hours. I have re read all the instructions & followed them exactly so I think it must be faulty. Can anyone help? Thx

[SunsetRunner · Accepted solution]

Hi @GJZ

Since having done everything possible, fastest to exchange at the store of purchase with receipt or if purchased from the Fitbit Store, the support team can be contacted:

Feel free to contact the Fitbit Support Team: India | United Kingdom | United States

Optionally check out Returns & Warranty before contacting support.

Mention what you've already tried to speed things up.

[GJZ · Accepted solution]

Many thanks. I returned it to the shop and they replaced it no problem. Here's hoping the new one is ok!!

Sent from my iPad

[SunsetRunner]

*fingers crossed*

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