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Blaze and Galaxy S9

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‎05-29-2018 12:17

‎05-29-2018 12:17

 I receive no notifications on my Blaze since I have paired it with my Galaxy S9+; on the Iphone, I received all calls/texts/calendar notifications just fine.

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Accepted Solutions

‎06-01-2018 08:19

‎06-01-2018 08:19

Welcome to the Forums @CaDiBu.

 

At the moment the Galaxy S9 is not on the compatibility list, this means that we can't guarantee that all of the features will work 100% of the time.

 

Having said that, as long as it fulfills the minimum requirements to sync, Android 4.4 or higher and Bluetooth 4.0, there is a possibility that the notifications will work correctly.

 

Some users have found that following these steps helps them to get phones not on the list to work. Please know that our team is aware of the need to add more devices and testing on some models is still pending

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

View best answer in original post

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3 REPLIES 3

‎06-01-2018 08:19

‎06-01-2018 08:19

Welcome to the Forums @CaDiBu.

 

At the moment the Galaxy S9 is not on the compatibility list, this means that we can't guarantee that all of the features will work 100% of the time.

 

Having said that, as long as it fulfills the minimum requirements to sync, Android 4.4 or higher and Bluetooth 4.0, there is a possibility that the notifications will work correctly.

 

Some users have found that following these steps helps them to get phones not on the list to work. Please know that our team is aware of the need to add more devices and testing on some models is still pending

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer

‎06-01-2018 11:18

In response to LanuzaFitbit

‎06-01-2018 11:18

@LanuzaFitbit, thank you soooo much. I followed those steps, and I am now getting notifications to my Blaze (texts and calls thus far). I truly appreciate you taking the time to help. Thanks again!!!

Best Answer

‎06-03-2018 09:57

In response to CaDiBu

‎06-03-2018 09:57

Hello @CaDiBu! 

 

Glad to know that everything is working correctly now. 

 

If you have the time, maybe you could visit one of our Discussion boards. Lots of different topics to talk about and discuss with other Forum members. 

 

Let me know if there is anything else I can help you with.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer