01-06-2020
15:04
- last edited on
01-07-2020
13:59
by
RicardoFitbit
01-06-2020
15:04
- last edited on
01-07-2020
13:59
by
RicardoFitbit
Fitbit 3 charge keeps dropping connection in walk mode. any ideas please
Moderator edit: Subject for clarity
01-07-2020 13:58
01-07-2020 13:58
Hi @spursboy, welcome to the Community Forums!
Thanks for bringing this to my attention. To better assist you with this, can you please let me know when was the first time you experienced this and how many times since then? Does this occur only when you're performing an activity or with the notification feature too? Which activities are affected by this situation? If you haven't already done so, please restart your device following the next steps and let me know how it goes:
Keep me posted and let me know if you have any additional questions.
01-08-2020 08:17
01-08-2020 08:17
01-10-2020 08:10
01-10-2020 08:10