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Bluetooth not recognizing my Fitbit device

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‎05-02-2021 20:05 - last edited on ‎05-03-2021 10:03 by Fitbit Moderator

‎05-02-2021 20:05 - last edited on ‎05-03-2021 10:03 by Fitbit Moderator

Bluetooth not recognizing fitbit

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎05-03-2021 10:05 - last edited on ‎03-22-2025 10:04 by Fitbit Moderator

‎05-03-2021 10:05 - last edited on ‎03-22-2025 10:04 by Fitbit Moderator

@Trinityleora Welcome to the Fitbit Community! It's great to have you here!

Which Fitbit device do you have? Please note that the syncing and even the setup needs to be done via de Fitbit app not through the bluetooth area on your phone. Please follow these instructions to set up your device.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎05-03-2021 10:22

‎05-03-2021 10:22

Fitbit app is synced to phone but Bluetooth on phone not recognizing app

 

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‎05-03-2021 10:24

In response to AlvaroFitbit

‎05-03-2021 10:24

Versa 2 fitbit app synced but phone saying needs app to connect. 

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