07-27-2016
21:27
- last edited on
07-28-2016
17:06
by
ErickFitbit
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07-27-2016
21:27
- last edited on
07-28-2016
17:06
by
ErickFitbit
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My fitbit is synced but the caller ID just keeps showing unknown. It won't show a number or who is calling. It tracks everything else and my notifications are turned on but again when some calls it just shows a phone and says unknown caller.
Moderator edit: edited title for clarity
07-27-2016 21:29
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07-27-2016 21:29
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07-28-2016 17:06
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07-28-2016 17:06
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07-29-2016 17:50
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07-29-2016 17:50
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Sent via the Samsung Galaxy S7 edge, an AT&T 4G LTE smartphone

01-18-2017 06:17
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01-18-2017 06:17
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Will I lose my data if I reinstall the app?

03-09-2017 23:44
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03-09-2017 23:44
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Wow thanks Erick! It works! Had been having the "unknown caller" issue for months until I uninstalled and installed back the App! Works like a charm now!

05-13-2017 16:41
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05-13-2017 16:41
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I have a Google Pixel and this fixed my issue as well! Thanks!
08-04-2017 05:30
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08-04-2017 05:30
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Bang! Problem fixed! Thank you!!!! (I have a Galaxy S6)

12-12-2017 07:47
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12-12-2017 07:47
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Awesome! This worked for me as well! - Android LG G6
Thanks so much...tried a different fix before that didn't work...Glad I found this post.

12-19-2017 13:52 - edited 12-19-2017 13:53
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12-19-2017 13:52 - edited 12-19-2017 13:53
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Thank you. Uninstall the app and restall worked for me on Galaxy s6 edge

12-21-2017 09:01
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12-21-2017 09:01
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Hi there @Queen_Rita and @haribajavada, I was reading you were able to solved the issue by following the suggestions shared by my good friend @ErickFitbit!
Thank you for let us know. So I believe the only thing left for me to say, is welcome aboard to the Fitbit Community.
Make sure to visit our Discussion forums for more interesting topics and as always, stay awesome!
"Great things are done by a series of small things brought together.” What's Cooking?

01-25-2018 14:38
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01-25-2018 14:38
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Yes!!! Thank you so much!!! Iy works now!! I have a Samsung S7edge!!
07-17-2018 05:50
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07-17-2018 05:50
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I followed the steps and callers still show as unknown
08-20-2018 10:29
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08-20-2018 10:29
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Did not work.
08-22-2018 12:53
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08-22-2018 12:53
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If you are experiencing this issue since updating to Android 9.0 (Pie), please follow along in this thread I created here: "Unknown caller" on Versa with Android 9.0. Thanks, everyone!
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.

