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Can't download the app to my Samsung Galaxy Note 20

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‎01-31-2023 06:03 - last edited on ‎01-31-2023 15:14 by Fitbit Moderator

‎01-31-2023 06:03 - last edited on ‎01-31-2023 15:14 by Fitbit Moderator

When i changed my phone and I migrated all the content, the app was working fine. After some time it just topped working, I decided to uninstall and download it again. Now I can't download it. Im getting an error. Can't download Fitbit

Try again, and if it still doesn't work,

see common ways to fix the problem. Help please

 

Moderator edit: Subject for clarity.

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‎01-31-2023 15:16 - last edited on ‎03-18-2024 03:34 by Fitbit Moderator

‎01-31-2023 15:16 - last edited on ‎03-18-2024 03:34 by Fitbit Moderator

@carispe Welcome to the forums. I will gladly help you regarding the Fitbit app. 

Thanks for the explanation. Is this an error message from the Google Play Store or from the Android system itself? I assume you still have enough storage to install further apps. I would restart the Samsung Galaxy Note 20 (turn off and back on) and try again. Are you able to download other apps? Thanks in advance. 

RodrigoM | Community Moderator, Fitbit

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‎01-31-2023 17:26

In response to RodrigoMFitbit

‎01-31-2023 17:26

I restarted. Cleared the cache. I have enough space. I'm able to install other apps without issues.

Sent from my T-Mobile 5G Device
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