09-21-2023
11:48
- last edited on
09-28-2023
13:41
by
LizzyFitbit
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09-21-2023
11:48
- last edited on
09-28-2023
13:41
by
LizzyFitbit
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On the new app, on Android on a pixel 7.
The Edit Exercise panel allows me to properly edit Date, Start time and Duration, but the keyboard is not showing up when I try to update the Activity.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
10-03-2023
19:32
- last edited on
10-14-2023
14:57
by
RodrigoMFitbit
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10-03-2023
19:32
- last edited on
10-14-2023
14:57
by
RodrigoMFitbit
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Same software bug for me as well, I can edit other fields but not the activity type as we all could before in the prior application version, I can select the activity text after a few tries but there is no way to get the screen keyboard to appear and input or delete text.
Lol exactly the same issue, I was mowing the lawn ( walk behind mower ) and it thinks I was biking, I used to always be able to fix it. I don't even own a bike :bicycle: lol.
10-05-2023 16:50
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10-05-2023 16:50
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Same with me. No keyboard to edit name of activity since 4.0 update on samsung galaxy 23 ultra
10-05-2023 17:24
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10-05-2023 17:24
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I mow 2 ĺawns per week and the prior version of the app allowed me to change the exercise activity from Mountain Bike (which was the incorrect auto recognized activity) to Mowing Lawn. Now I can still select the incorrect activity and request to Edit Exercise, but I no longer get the keyboard option to overwrite the Activity field and save the corrected value. PLEASE FIX THIS!
10-08-2023
07:46
- last edited on
10-14-2023
14:57
by
RodrigoMFitbit
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10-08-2023
07:46
- last edited on
10-14-2023
14:57
by
RodrigoMFitbit
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It doesn't. Mine is Samsung Fold, and the same issue 😞 I appreciate the watch recognises it as walk, except I need to differentiate between human and horse walk!!!
No, it DOES NOT!!!
10-08-2023 07:51
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10-08-2023 07:51
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Same on android 13 since the app update, cannot edit activity type. Annoying. Also why no max heart rate displayed in the activity details? Only average Bpm shown, you have to slide along the HR graph to find the max?!
10-08-2023 12:37
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10-08-2023 12:37
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I am also having the same issue. The app always picks Mountain Biking when I use my push mower, and I always have to edit the activity to Mowing Lawn. After clicking on the icon to enter edit mode, when I click on the Activity field, there is nothing I have been able to do that will allow the keyboard to pop up so that I can make any change whatsoever.
Fitbit App: Version 4.00... (can't put the rest of the version info as I get the message it is not permitted.)
Phone: Samsung Galaxy S22 Ultra
Android Version: 13
10-09-2023 06:02
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10-09-2023 06:02
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I am still having issues with this. Will be happy when fixed!
10-09-2023 14:21
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10-09-2023 14:21
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Same issue on Motorola G62 5G. There was certainly a run, but it was the horse running, not me!
10-09-2023 20:23
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10-09-2023 20:23
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I've got the same problem. Fitbit says I was mountain biking, but I was actually mowing my yard. And there is no keyboard pop-up when I try to edit the name.
And I'd just like to add that the Fitbit app is very blah and unattractive now. Is this just a gimmick to make us move to Google, or is it just as ugly?
10-10-2023
18:01
- last edited on
10-14-2023
14:57
by
RodrigoMFitbit
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10-10-2023
18:01
- last edited on
10-14-2023
14:57
by
RodrigoMFitbit
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Same. The changes with the new app are terrible. So frustrating.
Definitely a bug. I can't change the activity. Am fed up with deleting and adding manually.
10-10-2023 18:37
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10-10-2023 18:37
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Hi everyone, and welcome to our new members.
Thanks for taking the time to share these reports with us. This issue is currently affecting the Android and iOS board, and has been escalated to our team so it can be resolved as soon as possible. I'm sorry for any inconvenience this has caused and please know your feedback is truly appreciated.
Once I have more details to share, rest assured I'll update this thread.
10-10-2023 18:50
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10-10-2023 18:50
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10-10-2023 23:22
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10-10-2023 23:22
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Agree about the subtracting steps on syncing. And in a weird way (not that subtracting steps isn't weird however it does it). I had the app open while I exercised, saw it click over 10000 steps, closed the app and the widget correctly showed 10K+. Opened it again to add water, manually synced because the water sync simply doesn't happen UNLESS I manually sync, and saw it go from 10K back to 9K. Had to force sync twice more to get both steps and water back to where they should be.
The whole point of Fitbit is that it remembers what I've done: steps, stairs, water, so that I don't have to. If I have to remember and nag it to keep up, what use is it?
10-11-2023 11:08
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10-11-2023 11:08
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Frieda, Dos Santos
Sent from my iPhone
10-11-2023 15:30
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10-11-2023 15:30
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account through google and when trying to repair phone say not available
need the app or need Bluetooth connection. I have spent hours shutting down
phone, turning Bluetooth off then on, uninstalling and reinstalling fitbit.
Nothing works and cannot get through to live chat for help. Terrible.
Strange that on my phone I have a link to my dashboard as it would be shown
on my computer. But can't get into my account through google to log in via
phone.
10-12-2023 07:14
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10-12-2023 07:14
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First and foremost: the newest update sucks. I agree with every complaint. There is no improvement, only losses.
My question for the meantime: charge 4 always recognized my lawn mowing as mountain biking, I always edited after. Now it won't let me edit, let alone remove mountain biking and replace with correct lawn mowing....
Any suggestions?
10-12-2023 07:33
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10-12-2023 07:33
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@katjac I'm flagging your post to get a moderator's attention. Some other users have posted about the same issue. I think this is a bug in the Android app. I use an iPhone and I don't have this issue.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-12-2023 11:22
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10-12-2023 11:22
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This is happening to me as well. My treadmill walk last night is recognized as mountain bike and sport. (I'm also not sure why it is split in two as it was all one walk.) This mornings outdoor walk is also categorized as mountain bike. I don't think I'm doing much mountain biking in Kansas. 🤷:female_sign:🤷:female_sign:
10-12-2023 12:05
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10-12-2023 12:05
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No keyboard comes up to edit
10-12-2023
13:40
- last edited on
11-21-2023
10:05
by
ManuFitbit
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10-12-2023
13:40
- last edited on
11-21-2023
10:05
by
ManuFitbit
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I agree, I have been so frustrated with this bug!! It detected some exercises wrong ( stuff like indoor climbing have to be edited later). It makes the app experience super annoying! And like many others already said, the new app design is not impressive at all, I don't know why Fitbit wants to go ahead with it despite so many complaints!
----
I agree, I have been so frustrated with this bug!! It detected some exercises wrong ( stuff like indoor climbing have to be edited later).
Also a walk was detected as mountain biking (what's the deal with mountain biking honestly! )
It makes the app experience super annoying! And like many others already said, the new app design is not impressive at all, I don't know why Fitbit wants to go ahead with it despite so many complaints!
