Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't edit the exercise type on new Fitbit app

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

On the new app, on Android on a pixel 7.

The Edit Exercise panel allows me to properly edit Date, Start time and Duration, but the keyboard is not showing up when I try to update the Activity.


Moderator Edit: Clarified subject

Best Answer
549 REPLIES 549
I've just started posting on Facebook and general review sites such as
Amazon instead
Best Answer

Ok I found a solution shared by someone on another thread! The historical data of exercise routines is still available and I was able to change the activity type for all my activities! There are a few steps but still it's better than nothing: 1. Tap anywhere in the « Exercise Days box ». This will bring up a screen titled « Exercise ». 2. In the top right hand corner of the exercise page there are three dots…tap on the three dots. 3. This will bring up a drop down box: select « Manage Data »    4. Scroll down to and select «  Exercise Logs and GPS Tracking »  5.  After the third paragraph on the resulting  page you will see in blue uppercase text «  REVIEW YOUR DATA « … tap on that and you'll see the detailed data in the old format! These steps were provided by SeniorS.

Best Answer

Hi Flou2023, Your step 4 does not work for me as I do not get an option that says Exercise Logs and GPS. I am on an Android phone, does that "fix" only work on Apple phones?

Best Answer

Yes, I believe that elsewhere in this thread someone said this only works with iOS. Android users are out of luck. 

Best Answer
0 Votes

Not really logged any exercise since the update and I too can't change the exercise type. I would always set to workout when attending a gym class and then edit to the nearest type after but I can't do that now.

My app us up to date, I use android. Seems a lot of people having same issue. 

Best Answer

Ohh maybe you're right. I forgot to specify that I'm using the app on an iPhone.

Best Answer
0 Votes
If I click on the 3 dots, I only get Manage Third Party Apps, Delete data
and Delete account.
Best Answer
0 Votes

Many thanks - this works for me on iOS!  Would be great if there was an easier way to do it like there used to be vs this roundabout method but I will take it for now! 

Best Answer
0 Votes

I'd love to however this forum doesn't allow you to post a comment using the words I'd need to describe the process.  They have a filtering setup and it dissalows discussion of the topic. 

It's an easy process but this forum doesn't allow me to post the instructions. I had to use very vague language to get it past the filters.

Best Answer
0 Votes

Hi, same for me, cannot change the type of exercise on the Android app.

The only way is to go on the fitbit webbased app on a PC where you can rename the activity, but clearly it does not work on the android app as the keyboard does not show up when clicking in the activity box...

I have a samsung A22 with android13.

Best Answer
0 Votes
And some activities I can't change on the desktop site either....it keeps
auto recognising a walk as a run and I have absolutely no way to change it
as the sit function doesn't show up on website either.
Best Answer
Hi, it is not easy to edit, you have to go to "Logbook" then scroll down to
acces to the list of activities

[image: image.png]

[image: image.png]


And you can edit the activity with the "pen', and here change the name.
Best Answer
0 Votes
For some I can yes, but half have no pen/edit facility
Best Answer
0 Votes

Hi, it is not easy to edit, you have to go to "Logbook" then scroll down to acces to the list of activities

 
jpy63_2-1704878402408.png
 
jpy63_3-1704878446752.png

And you can edit the activity with the "pen', and here change the name.

Best Answer
0 Votes

@CPotato wrote:

Tired of the fight!

I’ve been a customer for years but I give up. 
I’m moving on. 


Just got my refund this morning.  Fitbit and Google lost $450 today and a customer that has been buying their products for myself and family since gen1.

Outside of the obvious reason of being sold a defective product; I would have stayed in the ecosystem if we had any response from the Fitbit team, or Google on the matter. But instead, we have had only unprofessional, inattentive, and unresponsive forum moderators editing peoples posts because their feelings are hurt at angry customers.

Best Answer

Maybe I'm just misinformed, but I believe you still use Fitbit as the activity tracking app even with Pixel watches. This is a standard, run of the mill issue with poor product support.

edit
I literally just learned about Google fitness.  WHY would they have pushed so hard into fitbit if they have their own solution? I purchased a Pixel Watch 2 and never once learned about Google Fitness, but instead had a dozen ads for Fitbit Premium. lol.
Additionally, looking at the recent reviews for Google Fitness, seems they use the same third rate, minimum wage developers for that trash software too.  Maybe it's just time to avoid Google products.

 

Moderator Edit: Word choice

Best Answer
Yes, but no new Fitbits launched, stopped selling them in many
regions/countries. I'm guessing the reason they're putting no effort into
fixing any of these issues ("glitches" on versas, charges, etc) and
ignoring the complaints, is because all the time is being put into making
sure the app worka smoothly with Pixels. Maybe I'm wrong, just trying to
clutch and any reasoning why it's got so bad!
Best Answer
I think that's exactly what's happening. They bought it for the tech. This
approach has been repeated time and again by Google, Microsoft, Apple etc.
Best Answer

I followed these steps but I encountered the same bug. When I hit REVIEW YOUR DATA, it brings me back to the same Edit Exercise screen which doesn't bring up a keyboard when I click on the exercise name. 

Best Answer
0 Votes

I use a Samsung Galaxy S9 (Android v 10) and I do NOT get the keyboard to type in the edit exercise type in the latest version of the Fitbit app with the new user interface.

Best Answer
0 Votes