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Can't install Fitbit app on Google Pixel 4A

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‎10-20-2020 09:06 - last edited on ‎10-21-2020 17:23 by Fitbit Moderator

‎10-20-2020 09:06 - last edited on ‎10-21-2020 17:23 by Fitbit Moderator

Fitbit app stopped working so uninstalled it from my Pixel 4a. Now the app stops downloading from the play store at 75%. It will not install.

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎10-21-2020 17:23

‎10-21-2020 17:23

Hi @sommbill, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post, seems odd that you're unable to install the Fitbit app. This seems to be an issue with the Google Play Store or your Google Pixel 4A, therefore, I recommend you to make sure that your phone is running the latest Android version, restart it and then try to install the app one more time. 

 

I'll be here if further assistance is needed.

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‎10-24-2020 08:33

In response to RicardoFitbit

‎10-24-2020 08:33

I was able to download the app after clearing google play data and turning off WIFI

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‎11-11-2020 17:11

In response to sommbill

‎11-11-2020 17:11

I have exactly the same issue  - clearing the google play data and tuning off wifi did not work for me however. Other apps install fine. Has anyone found a solution?

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‎11-11-2020 17:57

In response to frootloop

‎11-11-2020 17:57

Got it working. Had to install the app from safe mode. 

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