help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't install Fitbit app on Google Pixel 4A

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-20-2020 09:06 - last edited on ‎10-21-2020 17:23 by Fitbit Moderator

‎10-20-2020 09:06 - last edited on ‎10-21-2020 17:23 by Fitbit Moderator

Fitbit app stopped working so uninstalled it from my Pixel 4a. Now the app stops downloading from the play store at 75%. It will not install.

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
4 REPLIES 4

‎10-21-2020 17:23 - last edited on ‎07-11-2025 08:19 by Fitbit Moderator

‎10-21-2020 17:23 - last edited on ‎07-11-2025 08:19 by Fitbit Moderator

Hi @sommbill, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared in your post, seems odd that you're unable to install the Fitbit app. This seems to be an issue with the Google Play Store or your Google Pixel 4A, therefore, I recommend you to make sure that your phone is running the latest Android version, restart it and then try to install the app one more time. 

I'll be here if further assistance is needed.

Best Answer
0 Votes

‎10-24-2020 08:33

In response to RicardoFitbit

‎10-24-2020 08:33

I was able to download the app after clearing google play data and turning off WIFI

Best Answer
0 Votes

‎11-11-2020 17:11

In response to sommbill

‎11-11-2020 17:11

I have exactly the same issue  - clearing the google play data and tuning off wifi did not work for me however. Other apps install fine. Has anyone found a solution?

Best Answer
0 Votes

‎11-11-2020 17:57

In response to frootloop

‎11-11-2020 17:57

Got it working. Had to install the app from safe mode. 

Best Answer
0 Votes