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Can't log food entries

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‎09-23-2021 02:01 - last edited on ‎09-23-2021 04:10 by Fitbit Moderator

‎09-23-2021 02:01 - last edited on ‎09-23-2021 04:10 by Fitbit Moderator

Not able to log / enter food calaries 

 

Moderator Edit: Clarified subject

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‎09-23-2021 04:13 - edited ‎06-08-2024 12:03

‎09-23-2021 04:13 - edited ‎06-08-2024 12:03

Hi there, @Subhash_More. Welcome to the Community Forums. 

I recommend trying the following:

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app.
  3. Clear your phone cache.
  4. Reboot your phone.
  5. Open the Fitbit app and log back into your account.

I've moved your post to the Android App board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎09-23-2021 04:13 - edited ‎06-08-2024 12:03

‎09-23-2021 04:13 - edited ‎06-08-2024 12:03

Hi there, @Subhash_More. Welcome to the Community Forums. 

I recommend trying the following:

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app.
  3. Clear your phone cache.
  4. Reboot your phone.
  5. Open the Fitbit app and log back into your account.

I've moved your post to the Android App board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes