10-11-2023
18:33
- last edited on
10-11-2023
21:00
by
RodrigoMFitbit
10-11-2023
18:33
- last edited on
10-11-2023
21:00
by
RodrigoMFitbit
I'm also having the issue. Watch was not syncing today and tried everything to get it back. Eventually unpaired and reinstalled everything and now I can't even sign in to the app to set the watch up from scratch. Does not matter the network I'm on..
Moderator edit: Subject for clarity.
Answered! Go to the Best Answer.
10-11-2023 18:04
10-11-2023 18:04
Same. I just wanted to add some activity for today and it wouldn't let me or sync. I tried to refresh, rebooted my phone, uninstalled and reinstalled. Now I can't get in on the app at all. I followed all of the 'advice' and now I can't do anything. I wish we had gotten a notification or email letting us know, I wouldn't have signed out if I had known it was a problem.
10-11-2023 18:05
10-11-2023 18:05
Same with my Versa 2. So frustrating.
10-11-2023 18:06
10-11-2023 18:06
The same. They better fix it soon!
10-11-2023 18:06
10-11-2023 18:06
Yeah it's very frustrating... I did get google on the phone and they said there is currently an outage and to try again in 24 hours....
Who knows
10-11-2023 18:07
10-11-2023 18:07
Same. It's been pretty annoying
10-11-2023 18:08
10-11-2023 18:08
It's a huge fitbit outage. They better fix it soon. So frustrating!
10-11-2023 18:14
10-11-2023 18:14
10-11-2023 18:14
10-11-2023 18:14
Same. What an absolute joke.
10-11-2023 18:25
10-11-2023 18:25
I think the app is out for everyone. I hope they fix it soon.
10-11-2023 18:28
10-11-2023 18:28
Same versa 3
10-11-2023 18:34
10-11-2023 18:34
I am having the same issue as of today. I switched to using a Google account about 3 days ago after getting a new phone. Everything was working fine and then my Aspire 2 stopped syncing this evening...despite my still receiving notifications from my phone for texts, calls, etc. Restarting the app, my phone and the fitbit itself didn't work. Switching between wifi and cellular data didn't work (I first noticed the issue while I was on cellular data). Uninstalling/reinstalling the fitbit app didn't work. My fitbit recently updated (~3 days ago after switching to Google account access). My new phone updated the day I received/activated it. I can't access my regular fitbit account anymore. Any other recommendations? I was using an older model Google Pixel and just upgraded to a newer Google Pixel.
10-11-2023
18:35
- last edited on
10-11-2023
21:10
by
RodrigoMFitbit
10-11-2023
18:35
- last edited on
10-11-2023
21:10
by
RodrigoMFitbit
I can't log in on the app it's not syncing and it's not registering on my Oppo Reno 8.
I have done the basic crud that this site said to do and it did not work.
So give me a new one or my money back you wanna be apple product.
Moderator Edit: Clarified Subject
10-11-2023 18:38 - edited 10-11-2023 18:46
10-11-2023 18:38 - edited 10-11-2023 18:46
I'm not using wifi so this doesn't work.
I've updated my app, restarted my phone, done everything possible and it still won't let me sign in and sync my device.
10-11-2023 18:40
10-11-2023 18:40
I am now having this issue. I logged out, then error message and try again. Restarted phone, uninstalled, reinstalled and still same message. Very frustrating.
10-11-2023 18:43
10-11-2023 18:43
same here... hey admin, when will this be resolve?
10-11-2023 18:45
10-11-2023 18:45
I am unable to login regardless of if WiFi is on or not. I switched my account months ago and haven't had any issues until today. I appreciate the advice. I've tried everything recommended in the app. It's disappointing as my fitbit app is connected to several other apps I use.
10-11-2023 18:48
10-11-2023 18:48
FINALLY I can post again. for now it seems to have been fixed at least for me. *Knocks on every piece of wood in the house.*
10-11-2023 18:52
10-11-2023 18:52
Same here, I couldn't sync again, had this issue back when I first upgraded to Android 14. Since it didn't show my scale, I figured I needed to sign out and back in but now I can't even sign in with my Google account and the fitbit login says I migrated so I can't sign in that way either 😞
10-11-2023
18:52
- last edited on
10-11-2023
20:39
by
RodrigoMFitbit
10-11-2023
18:52
- last edited on
10-11-2023
20:39
by
RodrigoMFitbit
Same here... It started today...
Reinstall app clear cache... Reboot... All unable to sync and login now in Fitbit app
10-11-2023 18:53
10-11-2023 18:53
Also having the same issue today suddenly, and tried all the mentioned methods!