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Can't manually add activity without entering distance

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‎02-12-2019 05:24

‎02-12-2019 05:24

The app will not allow manual entry of run/treadmill/walk/hike/bike/spinning without adding a distance.

So if I go and do a 30 minute spin on my bike which is attached to a stationary trainer with no smart features (ie will not calculate distance) it is not at all possible to log it to Fitbit unless I arbitrarily make up a non-zero distance.

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‎02-13-2019 08:14

‎02-13-2019 08:14

@Drifloon A warm welcome to our Community! Sorry to hear about your difficulties logging your activities. Make sure that your app is up to date then log out from it, restart your phone and log back in. If you are using an Android device go to settings > apps > Fitbit and clear the apps cache. Finally you can try logging this activity via the website.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎02-13-2019 15:27

In response to AlvaroFitbit

‎02-13-2019 15:27

Worth a try, but it still doesn't work. I believe this is an issue with how the app is coded for specific activities.

 

Screenshot_20190213-182334.pngScreenshot_20190213-182536.png

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