Can't sync charge hr for 5 days now - Fitbit Community

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Can't sync charge hr for 5 days now

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Pretty1tommy2

4 0 0

Any suggestions, I have,tried all the troubleshooting. Still won't sync

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3 REPLIES 3

SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17586

Did the troubleshooting include restarting the fitbit using this procedure?

https://help.fitbit.com/articles/en_US/Help_article/1186/

If so, how many times did you try it? It's known to not always work so it's worth trying it several times.

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Pretty1tommy2

4 0 0

I have tried everything that the fit bit website suggested, this is getting rather fuatrating.

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SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17586

If you have tried multiple restarts and it's still not working then your best bet would be to contact customer support.

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