Cannot Sync with Android.

[dfp1988]

I have the Android Razr HD and can't seem to keep my tracker synced.

The first day I received the Fitbit Blaze, I couldn't get the tracker to sync to anything.  Fitbit sent me a complimentary dongle to get started.  The dongle worked and I could finally use the Fitbit.  The problem is, I can't get it to consistently sync to my phone.  Right now, for instance, it's telling me to Update my Application?  I can't get past this error.  4 hours ago it synced to my phone without my knowledge.  All of the info from 4 hours ago is still on the dashboard.  No idea what's going on.  Anyone else have a similar problem?  Appreciate any help I can get!

- Fitbit noob

[farmeregg]

Any solutions? My stopped syncing last week 😠

[ErickFitbit]

@dfp1988 @farmeregg I recommend restarting your tracker and also setting it up again with the instructions here. Let me know if that helps or if your continue to experience inconsistencies.