Cannot find sync icon

[Voltan]

 I hv deleted my apps, reset my Bluetooth, reset my surge, restart my hp and still I cannot find the sync icon on the dashboard! I cannot sync my exercise, cannot set alarm.

Please advise.

TQ

[JohnnyRow]

Click Account icon - top right of phone dashboard, click the device you want to sync, click Sync Now.

Or simply pull down on main dashboard screen until it displays "Release to Sync"

[Voltan]

Sorry..mynscreen doesn't show this at all. My hp is Huawei P9

[Voltan]

Attached herewith is my screenshot of my dashboard for my fitbit. There is nothing on the top for sync!

Best Regards,
Vincent Tan

[JohnnyRow]

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@Voltan wrote:
Attached herewith is my screenshot of my dashboard for my fitbit. There is nothing on the top for sync!

Best Regards,
Vincent Tan

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"Click Account icon - top right of phone dashboard, click the device you want to sync, click Sync Now.
Or simply pull down on main dashboard screen until it displays "Release to Sync""

I did not say anything about a sync icon on top.  I said click the Account icon on top.

[Voltan]

Hi,
As you can see frm my screenshot of my dashboard, there is nothing on the right top for me to click!
So how can I sync?

Best Regards,
Vincent Tan

[Crazy-Fritter]

You need to be more specific.... are you trying to sync through a phone or PC? At the top right of both of those is a little symbol that looks kinda like a piece of toast, that takes you to the syncing screen. In the phone app you can just pull down on the main screen and it will sync..... easy peasy 😋

[JohnnyRow]

@Voltan  Your screenshots are not coming through.

How to add an image to your post