01-08-2018 19:44
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01-08-2018 19:44
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I hv deleted my apps, reset my Bluetooth, reset my surge, restart my hp and still I cannot find the sync icon on the dashboard! I cannot sync my exercise, cannot set alarm.
Please advise.
TQ

01-09-2018 09:26
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01-09-2018 09:26
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Click Account icon - top right of phone dashboard, click the device you want to sync, click Sync Now.
Or simply pull down on main dashboard screen until it displays "Release to Sync"

01-09-2018 23:08
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01-09-2018 23:08
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Sorry..mynscreen doesn't show this at all. My hp is Huawei P9

01-10-2018 02:47
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01-10-2018 02:47
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Best Regards,
Vincent Tan

01-10-2018 07:50
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01-10-2018 07:50
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@Voltan wrote:
Attached herewith is my screenshot of my dashboard for my fitbit. There is nothing on the top for sync!
Best Regards,
Vincent Tan
"Click Account icon - top right of phone dashboard, click the device you want to sync, click Sync Now.
Or simply pull down on main dashboard screen until it displays "Release to Sync""
I did not say anything about a sync icon on top. I said click the Account icon on top.
01-12-2018 21:25
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01-12-2018 21:25
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As you can see frm my screenshot of my dashboard, there is nothing on the right top for me to click!
So how can I sync?
Best Regards,
Vincent Tan
01-13-2018 05:27
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01-13-2018 05:27
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You need to be more specific.... are you trying to sync through a phone or PC? At the top right of both of those is a little symbol that looks kinda like a piece of toast, that takes you to the syncing screen. In the phone app you can just pull down on the main screen and it will sync..... easy peasy 😋

01-13-2018 06:19
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01-13-2018 06:19
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@Voltan Your screenshots are not coming through.
How to add an image to your post
