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Cannot find sync icon

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 I hv deleted my apps, reset my Bluetooth, reset my surge, restart my hp and still I cannot find the sync icon on the dashboard! I cannot sync my exercise, cannot set alarm.

Please advise.

TQ

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Click Account icon - top right of phone dashboard, click the device you want to sync, click Sync Now.

Or simply pull down on main dashboard screen until it displays "Release to Sync"

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Sorry..mynscreen doesn't show this at all. My hp is Huawei P9

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Attached herewith is my screenshot of my dashboard for my fitbit. There is nothing on the top for sync!

Best Regards,
Vincent Tan
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@Voltan wrote:
Attached herewith is my screenshot of my dashboard for my fitbit. There is nothing on the top for sync!

Best Regards,
Vincent Tan

"Click Account icon - top right of phone dashboard, click the device you want to sync, click Sync Now.
Or simply pull down on main dashboard screen until it displays "Release to Sync""

 

I did not say anything about a sync icon on top.  I said click the Account icon on top.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Hi,
As you can see frm my screenshot of my dashboard, there is nothing on the right top for me to click!
So how can I sync?

Best Regards,
Vincent Tan
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You need to be more specific.... are you trying to sync through a phone or PC? At the top right of both of those is a little symbol that looks kinda like a piece of toast, that takes you to the syncing screen. In the phone app you can just pull down on the main screen and it will sync..... easy peasy 😋

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@Voltan  Your screenshots are not coming through.

 

How to add an image to your post

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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