05-10-2021
12:42
- last edited on
05-13-2021
13:24
by
SilviaFitbit
05-10-2021
12:42
- last edited on
05-13-2021
13:24
by
SilviaFitbit
Hi. I am doing weekly challenges with a couple of friends. Since a while back I cannot read any of the messages they are writing. I have both an android and an iPhone and the issue is the same on both phones. Whenever somebody writes a text I only see {comment} and nothing else. Any suggestions how to fix this?
Moderator Edit: Clarified subject
05-13-2021 13:24
05-13-2021 13:24
@fitjej Welcome to the Fitbit Community. Thanks for the details mentioned.
Please try the following in your Android phone:
- Log out from the Fitbit app
- Clear the app cache
- Restart your phone
- Log back in and check your Challenges
If after this, you experience the same, attach a screenshot to you next reply and let me know the name of the Challenges where this is happening.
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.