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The usual things I try when I get syncing issues are:
If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com
Best Answerthanks but none of that worked, the main issue is the time is always wrong. I tried all the time zone tricks and still nothing so now I have a versa just sitting on my night stand
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
It sounds like contacting customer support is your next step
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