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Cant add versa 2 to my account using samsung 10+

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‎12-24-2019 15:00

‎12-24-2019 15:00

I have bought a versa 2 and can't add this devise to my fitbit account. I had a blaze and deleted it from my account but it still won't add the versa 2. I select the add versa 2 and then it boots me out back to my fitbit account

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‎12-26-2019 08:21

‎12-26-2019 08:21

@CherieBobbins Welcome! It's great to see you around! Sorry for the delay in my reply.

 

Let me help you setting up your Versa 2 on your phone. Start by logging out from the app, restart your phone and log back in. Also make sure that the app is up to date. Finally try these suggestions to setup your device.

 

Let me know how it goes.

Alvaro | Community Moderator

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