09-11-2016 07:28
09-11-2016 07:28
Answered! Go to the Best Answer.
09-14-2016 14:12
09-14-2016 14:12
@Bernie5023 welcome to the forums! Thanks @SunsetRunner for suggesting @Bernie5023 to check the compatibility of the device he's trying to set up the notifications. Also, double check that your device is supported in this list right here! Check out this article with further info about call notification for your Charge. If you're still experiencing issues with it, please take a look at this other article with troubleshooting steps. Hope this helps. Keep me posted!
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09-11-2016 11:21
09-11-2016 11:21
Is the device you are trying to sync to a supported device?
Android: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Android.pdf
09-11-2016 11:23
09-11-2016 11:23
09-14-2016 14:12
09-14-2016 14:12
@Bernie5023 welcome to the forums! Thanks @SunsetRunner for suggesting @Bernie5023 to check the compatibility of the device he's trying to set up the notifications. Also, double check that your device is supported in this list right here! Check out this article with further info about call notification for your Charge. If you're still experiencing issues with it, please take a look at this other article with troubleshooting steps. Hope this helps. Keep me posted!
Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂
09-14-2016 14:51
09-14-2016 14:51
09-18-2016 15:29
09-18-2016 15:29
@Bernie5023 you are very welcome! It's great to know that you have figured it out now!
Happy stepping! If you have any other question post back, I'll be around.
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09-20-2016 05:29
09-20-2016 05:29
What did you do? I have a charge HR and have never recieved a notification. have tried re-syncing with the bluetooth part on my phone, but to no avail.
09-20-2016 14:39
09-20-2016 14:39
A warm welcome to our new friend @2BoyMom78! Ifyou are having issues setting up your Call Notifications using your Android device, please do the following:
I really hope this helps! Keep me posted!
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09-20-2016 18:15
09-20-2016 18:15
09-21-2016 12:42
09-21-2016 12:42
@Bernie5023 I have to admit I'm a little confused here. I thought you said you have already figured it out. Please clarify this to us. I'm sure we're all eager to find a solution for this!
I'll be looking forward to your new comments!
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01-03-2017 08:32
01-03-2017 08:32
I recently got my Fitbit Charge 2 as gift. I have a Samsung Note 4 device with 6.0. and is in the compatible device list. I tried to follow your instructions I went to the FitBit App -> Settings ->
01-03-2017 08:35
01-03-2017 08:35
Continued..
I went to the Fitbit App -> Settings -> Notifications and did not see where I could turn on the Cell Phone Notifications. My Fitbit Tracker Notification is already set to "ON". I tested my calls and within the 20-step Bluetooth requirement and still NOT working. This is one of the reasons why I opted for the Fitbit as my xmas gift. What am I doing wrong?
01-03-2017 12:13
01-03-2017 12:13
@jean0625 welcome to the forums! Congrats on your new Charge 2. Let's get this working. Hey, have you tried restarting your tracker? If not, I recommend doing so. Then, please follow the steps from this post right here and let me know how it goes!
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