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Challenges - can't see some friends.

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‎01-02-2016 08:34 - last edited on ‎01-03-2016 10:19 by Moderator Alum

‎01-02-2016 08:34 - last edited on ‎01-03-2016 10:19 by Moderator Alum

I requested friends and I got emails saying they accepted but 0 are now on friends list.

Moderator Edit: Edited post title for clarity.

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3 REPLIES 3

‎01-03-2016 10:20

‎01-03-2016 10:20

@stacylynn I've moved your post from the iOS to the Android forum to help keep the Community organized.

Do your friends show up after rebooting your mobile device? How about if you log out of the Fitbit App and then back in?

Keep me posted!

Derrick | Retired Moderator, Fitbit
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‎01-03-2016 10:37

In response to DerrickS

‎01-03-2016 10:37

Actually I called support yesterday and they said its an app issue and others are having same problem and now fixed.. Thanks
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‎01-05-2016 13:13

In response to stacylynn

‎01-05-2016 13:13

@stacylynnIt's great to hear that our Support Team was able to help you get back on track and you're now able to see your friends list once again! Thanks for taking a moment to share your update! Robot Happy

Erick | Community Moderator

It's all about the food! What's Cooking?

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