help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 Stopped Syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-16-2018 13:31 - last edited on ‎03-19-2018 11:50 by Moderator Alum

‎03-16-2018 13:31 - last edited on ‎03-19-2018 11:50 by Moderator Alum

My fitbit Charge 2 stopped syncing yesterday... I already tried all the steps as indicated in previous issues... how do we fix this?  I also tried uninstalling the app and reinstalling it.  nothing worked.  Thanks.

 

 

Moderator Edit: Updated Subject For Clarity.

Best Answer
22 REPLIES 22

‎05-02-2018 07:48

In response to Krisrin

‎05-02-2018 07:48

It synced! Mine and my girlfriend's... i think they fixes the glitch
Best Answer
0 Votes

‎06-07-2018 11:29

In response to PJCizzle

‎06-07-2018 11:29

Mine hasn't synced in a month and back then I had to unistall and reinstall, but it still only worked the one time.  What am I supposed to do? I've jumped thru all the hoops to make it work.  Can someone recommend a new brand because I'm not spending another $150.

Best Answer

‎06-07-2018 15:38

In response to Leia333

‎06-07-2018 15:38

I returned mine and got a full refund. Haven't decided yet whether to try another brand or not. Certainly won't try fitbit again. Good luck!


Sent from my Verizon, Samsung Galaxy smartphone
Best Answer