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poor synching and general incompatibility with A7 is an ongoing irritation. As you will see from this forum users have been asking fitbit to respond for over a year.
you are not alone. I happily accepted my samsung upgrade not giving fitbit compatibilty a thought.
What's really annoying is the service team (who are friendly and responsive) don't all know about this issue so it takes a long time to realise your "error". They don't seem to be willing to tell us what it is about the A7 model that is creating the issue. Many other Samsungs are compatible. #fedup I feel duped and ignored.
the syncing is intermittent, most days it works, but for no reason it just stops. Also, not all of the features work, so some progress but not enough to mitigate my utter disappointment in fitbit's development team 😞
