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Charge 2 not syncing with S7 edge

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‎07-02-2018 09:11 - last edited on ‎07-05-2018 16:50 by Fitbit Moderator

‎07-02-2018 09:11 - last edited on ‎07-05-2018 16:50 by Fitbit Moderator

Also using up battery 

 

Moderator edit: Updated subject for clarity and format 

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1 REPLY 1

‎07-05-2018 16:56

‎07-05-2018 16:56

A warm welcome to the Community @Vinny0219! I would like you to confirm you have the latest app version which is 2.73 for Android. You can also try this syncing procedure Why won't my Fitbit device sync?. 

 

Regarding the battery, please restart it and make sure you're properly charging it. 

 

Keep me posted! 

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