help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 not syncing with S7 edge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-02-2018 09:11 - last edited on ‎07-05-2018 16:50 by Fitbit Moderator

‎07-02-2018 09:11 - last edited on ‎07-05-2018 16:50 by Fitbit Moderator

Also using up battery 

 

Moderator edit: Updated subject for clarity and format 

Best Answer
1 REPLY 1

‎07-05-2018 16:56

‎07-05-2018 16:56

A warm welcome to the Community @Vinny0219! I would like you to confirm you have the latest app version which is 2.73 for Android. You can also try this syncing procedure Why won't my Fitbit device sync?. 

 

Regarding the battery, please restart it and make sure you're properly charging it. 

 

Keep me posted! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes