help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 not syncing with my phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-17-2017 18:54

‎12-17-2017 18:54

My charge 2 will not stay synced with my phone. And the notifications don't work anymore (They are not muted or turned off already checked multiple times)

Best Answer
0 Votes
1 REPLY 1

‎12-18-2017 09:02

‎12-18-2017 09:02

Hi there @Felicia86. I noticed you are new around, so let me give you a warm welcome to our Fitbit Community!

 

It is possible your tracker is not receiving notifications due to the same issue is not syncing with your phone. So for this take a look at this post: Having trouble syncing? (here's how to fix this).

 

If by any chance the notification issue is a separate issue, please review these suggestions: My tracker isn't receiving notifications (Android Fitbit app).

 

See you later and hope this helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes