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Charge 2 stopped receiving notifications

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‎06-21-2017 07:15

‎06-21-2017 07:15

I've had my Charge 2 for just over a month. Around a week ago I noticed it stopped sending me alerts for texts and calls and also my movement reminders. I swear I've tried everything and nothing has worked. I'm extremely annoyed and frustrated and starting to wish I'd gone with a Garmin instead. 

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3 REPLIES 3

‎06-23-2017 08:31

‎06-23-2017 08:31

A very warm welcome to the Community @jenlap13!

 

In this case I'd like for you to confirm that the notifications are not turned off. You can check on it by following @USAF-Larry's excellent post.

 

Please let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎06-23-2017 10:41

In response to LanuzaFitbit

‎06-23-2017 10:41

Notifications are on.

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‎06-27-2017 07:30

In response to jenlap13

‎06-27-2017 07:30

Thanks for letting me know @jenlap13!

 

In this case, I'd like to ask you some questions:

  • What mobile device are you using?
  • Do you get any error message when you try to set the notifications up?
  • IS your Fitbit syncing without any issues?

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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