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Charge 2 syncing sleep impropperly

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 I Have been having my sleep not tracking properly for the last month and I can't  seem to figure out what's going on.

 

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A very warm welcome to the Forums @TinaMurschel.

 

Not getting the sleep to show properly can be very frustrating.

 

There are some reason why the sleep might not be showing up correctly on your account. You can read more about it in here.

 

Additionally, if it is the sleep itself that is not being tracked, I'd recommend that you try to tighten the strap around your wrist a bit more before you go to sleep. This can help the tracker better recognize that you are already sleeping.

 

Having a fan or an open window can lead to drafts of air hitting the tracker and that can confuse the Fitbit to make it think that you are awake and moving. Try to keep it as protected from any wind when you sleep to bet an ever better performance.

 

I hope you find this useful! Let me know if you have any further questions.

Lanuza | Community Moderator

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