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Charge 2 won't sync

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‎02-17-2018 04:51

‎02-17-2018 04:51

For the last week my charge 2 will not sync with my Droid turbo unless I use an old dongle and a computer. I have tried everything from uninstalling to turning off the Bluetooth to force quitting the app. Any suggestions? Is there a problem with this app? It all stared with my notifications not coming through and then the sync problem started. Just what to get it figured out.

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3 REPLIES 3

‎02-17-2018 12:56

‎02-17-2018 12:56

Exact same issue with my Charge 2 as well, very frustrating. Travel into a different time zone is problematic too because the watch isn't synching with the phone and is an hour behind. Any suggestions welcome. 

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‎02-25-2018 02:47

In response to SunsetRunner

‎02-25-2018 02:47

I talked with a tech and eventually got the problem resolved by forgetting my current device in my Bluetooth feature then re-adding my charge 2 as a new device. No problem since.

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‎02-25-2018 21:34

In response to Trainerrick

‎02-25-2018 21:34

Thanks very much for you reply and suggestion, Trainerrick, unfortunately
that didn't work for me. Neither did uninstalling the app and reinstalling
it. I'll keep trying other options and checking out other posts about this
problem. Thank you again, I appreciate it!
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