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Charge 3 not pairing with Samsung Galaxy 7

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‎09-28-2019 20:35

‎09-28-2019 20:35

Although they worked well for 6 months, we haven't been able to get the devices to pair for past month or so - it's very frustrating and we have tried all the tips (switch off phone, switch off bluetooth, etc) without success. What happens is the phone finds the Charge 3 but when you click pair, it searches for a minute or so and then reverts back to showing the Charge 3 is found but not pairing.... help please!

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‎09-28-2019 22:02

‎09-28-2019 22:02

@RichardsFamily 
Hello. 
See if this helps you:

https://community.fitbit.com/t5/Android-App/Versa-2-not-pairing-with-Samsung-Galaxy-7/m-p/3791191/hi...

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