08-12-2016 07:50
08-12-2016 07:50
Best Answer08-12-2016 08:50
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-12-2016 08:50
Welcome to the forums @Ejumack
Directions for restarting the Fitbit - click to learn more
Try doing the restart. It's the first thing we're told to do when there is an issue.
Let us know how things go for you.
Best Answer