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Charge HR with not pair with phone

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‎08-28-2016 19:58

‎08-28-2016 19:58

Stopped syncing yesterday read about Bluetooth problems turn Bluetooth off and on several times no luck unpaired it now can't re pair device
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2 REPLIES 2

‎08-29-2016 03:34

‎08-29-2016 03:34

I'm having the same problem.
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‎09-09-2016 05:35 - edited ‎09-09-2016 10:30

In response to 2kclrk

‎09-09-2016 05:35 - edited ‎09-09-2016 10:30

Hello @2kclrk and @KiwiPaul1 welcome to the Fitbit Community! My advise is to restart the tracker  as advised by @AlejandraFitbit on this post after this attempt to set up the Charge HR as a new device you can find instructions here. If after this you are still experiencing issues with syncing your tracker you can troubleshoot as instructed on this post @Odyssey13 shared with us. 

 

Let me know if this helps! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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