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Charge HR won't sync after code is entered Samsung Galaxy S8

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‎05-10-2018 04:23

‎05-10-2018 04:23

I was given a Charge HR and it will not finish the setup process on my Samsung Galaxy s8. I can get all the way to where the code is entered but it just says connecting forever till it times out. I have deleted and reinstalled the app. I need some assistance please.

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‎05-10-2018 04:52

‎05-10-2018 04:52

@MikeM425 I have a Charge 2 and this morning it won't sync with the android app on my S7 Edge. It says, "Looking". For whatever reason, it can't see it.  I think it's an app thing and we will have to wait for Fitbit to address it.

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‎05-10-2018 06:14

‎05-10-2018 06:14

Mine is doing the same thing.  I have an S7 and it just says connecting but never does.

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