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Charging Level Low

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‎06-23-2016 09:44 - last edited on ‎08-01-2016 07:16 by Moderator Alum

‎06-23-2016 09:44 - last edited on ‎08-01-2016 07:16 by Moderator Alum

Battery level shows empty. What does this mean.

 

 

Moderator Edit: Subject for clarity.

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4 REPLIES 4

‎06-23-2016 11:56

‎06-23-2016 11:56

@axej wrote:
Battery level shows empty. What does this mean.

you must fill it

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‎08-01-2016 07:14

In response to SunsetRunner

‎08-01-2016 07:14

Hi @axej, welcome aboard to our Community. Just as @SunsetRunner said before. When your battery levels shows is empty is notifying that you need to re-charge the tracker, otherwise you may find difficulties to sync or in the worst of the scenarios loose your data.

 

Let me know if you have more questions, I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎08-01-2016 08:09

‎08-01-2016 08:09

I've charged the fit bit for 24hrs. It shows all 4 lights and still won't sinc with my androil phone. After 7mos it's dead. Junk
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‎09-09-2016 04:39

In response to axej

‎09-09-2016 04:39

Hello @axej if you are having issues syncing your Flex with your Android phone try restarting your Flex by:

1.Plug your charging cable into the USB port and insert your tracker into the charging cable.
2.Insert a paperclip into the small pinhole on the back of the charger.
3.Press on the pinhole for 3-4 seconds.

 

Then restart your phone and try to sync as usual. If you are still experiencing issues after this you can find some troubleshooting tips on this post. 

 

Let me know how it goes! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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