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Clock

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‎12-16-2019 13:53

‎12-16-2019 13:53

Ever since daylight savings time the clock on my Fitbit charge 3 is 1hr behind.

I've updated my tracker & repaired my Fitbit with my Samsung galaxy s10. 

Any idea's?? 

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‎12-16-2019 14:55

‎12-16-2019 14:55

@Parkermegan, try these two things to verify the time settings are correct:

 

1. In the app->account screen->Advanced Settings, verify that it is set to enable "Automatic Time Zone" and "Automatic Location".

 

2. In web-based online Dashboard->Gear Icon->Settings->Personal Info->Time Zone, verify is it set to your time zone. If it was on the correct time zone, change to a different zone, sync the tracker, change is back to your time zone, and sync the tracker again. The tracker should then show the correct time.

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