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@Compatibility The Samsung Galaxy E5 is currently not a supported device. Although the E5 hasn't been fully tested and listed as supported, it wouldn't hurt to attempt to set up your E5 for syncing with these steps. I also suggest keeping an eye on this list as it will be listed there once fully tested.
Best AnswerMy wife is using an E5 with her Fitbit Surge. I does a great job tracking but it will not give her music control. Fitbit is sending her a new Surge because it is having some otheer issues. I'll let you know how the new watch works next week.
@ErickFitbit wrote:@Compatibility The Samsung Galaxy E5 is currently not a supported device. Although the E5 hasn't been fully tested and listed as supported, it wouldn't hurt to attempt to set up your E5 for syncing with these steps. I also suggest keeping an eye on this list as it will be listed there once fully tested.
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Revhook It's great to hear that your wife is getting a replacement. Since the phone isn't compatible there may be some features that won't work correctly like the music control but hopefully it can be added in the near future.
I'll be around!
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