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Connection issues

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‎11-12-2018 19:04

‎11-12-2018 19:04

My fitbit app is working but fitbit displays are not.

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4 REPLIES 4

‎11-12-2018 19:23

‎11-12-2018 19:23

Hi, @HeatherHernande! Have you tried restarting your tracker?

MakMak | Community Council

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‎11-12-2018 19:33

In response to MakMak

‎11-12-2018 19:33

Yes all my fitbit says is fitbit.com/setup.
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‎11-12-2018 19:38

In response to HeatherHernande

‎11-12-2018 19:38

That means that your Fitbit tracker somehow got disconnected from your account. Within the app, to add it back in, click the account icon (looks like an id) in the top right and then select add a tracker and the app will walk you through the setup steps.

MakMak | Community Council

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‎11-12-2018 19:43

In response to MakMak

‎11-12-2018 19:43

I have tried that 4 times.
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