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Customer support Charge 2 not syncing

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‎11-18-2017 14:57

‎11-18-2017 14:57

It is driving me round bend. Have tried all tips and still cannot sync. Can Customer Support gIve advice on how to sync? Am on poInt of returning the fItbit.

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‎11-18-2017 14:42 - last edited on ‎11-19-2017 09:35 by Fitbit Moderator

‎11-18-2017 14:42 - last edited on ‎11-19-2017 09:35 by Fitbit Moderator

Hello, can't sync charge 2. Have tried everything, force stop, Bluetooth off on, restart. What else can.i do.plesse. on poInt of returning it to fItbit.

 

Moderator Edit: Formatting

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‎11-18-2017 15:36

‎11-18-2017 15:36

@patricia1102, there is no Customer Support here on the Community, you must contact Fitbit Support if you want to talk with them.

 

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‎11-19-2017 14:12

In response to USAF-Larry

‎11-19-2017 14:12

Thank you. It is taking me an hour and half per night to sync and It pure trial and error. It is taking any enjoyment Way from it. Have contacted support and if this does not work than it is going back. I haven't got hour and half a night to get wound up.

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‎11-19-2017 14:31

In response to patricia1102

‎11-19-2017 14:31

You might find some help in this post, Syncing on Android

 

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