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Daily miles goal showing incorrect in the app

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‎05-31-2021 18:18

‎05-31-2021 18:18

My daily mile goal is set for 3.0 miles but my phone app dashboard is showing it incomplete at 4.42 miles. Seems that the mile goal on the dashboard I the app is 5.0 but the setting is actually 3 miles.

 

This is also the way it shows on my Sense when I scan through my stats. It's showing 4.42 and the circle isn't closed as if the goal is 5.0.

 

Help!!

 

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4 REPLIES 4

‎05-31-2021 20:01

‎05-31-2021 20:01

In daily distance goal, Fitbit gets miles and kilometers switched.

This has been a long-outstanding problem.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎06-03-2021 07:18

In response to JohnnyRow

‎06-03-2021 07:18

Well hmmm. I would like to know how to fix it. I hope they fix it with this next update. I think it is my Sense because it wasn't an issue before.

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‎06-04-2021 06:48

In response to JohnnyRow

‎06-04-2021 06:48

Ok so apparently my tracker was syncing with the app on my tablet and the distance goal was different in that app from what I have set in my phone app and on my main dashboard. Why I don't know? 

 

So, mystery solved. 

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‎06-06-2021 13:08

In response to JohnnyRow

‎06-06-2021 13:08

Nevermind my last message LOL Apparently there is some sort of glitch and it keeps resetting my distance goal on its own. It isn't switching between miles and km (well maybe occasionally it does), but just resetting my goal with various random amounts - 1.86, 2.83, 4.83. I chatted with Customer Support and they put in a ticket. This is super irritating. I never had this problem with my other devices. This has only been since I got my Sense!

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